One bet too many?
We care about ensuring that players have an enjoyable time on TopBetHub, which is why we always encourage responsible gaming. Gaming should be fun. Borrowing money to gamble, spending more than you can afford, or using savings is unwise and can lead to serious problems for you and your loved ones. TopBetHub wants users to play responsibly and safely.
We help you set limits!
We want to enable you to set your own limits, budgets, and boundaries. That's why we collaborate with the Global Gambling Guidance Group (G4), which issues responsible gaming certificates to online entertainment providers. Together, we provide tools that prevent unhealthy gaming behaviors and allow you to play responsibly.
Do you need to cool down?
Sometimes, in the heat of the moment, we can get carried away by emotions. We offer many cooling-off options, from a 24-hour period to indefinite self-exclusion. If you feel you need a longer break or indefinite self-exclusion, please contact Customer Support.
If you are considering self-exclusion, you can visit our Self-Exclusion page.
Time reminder notifications
At TopBetHub, we want to help you control and monitor your gaming. We offer Time Reminder options to help you manage the time spent gaming. This feature pauses your current gameplay until you decide whether you want to continue or exit the game. For residents of Sweden and those playing under an MGA license, the Time Reminder window is set by default and activates every 60 minutes to remind you of your gaming activity.
Please note that the continue or exit game buttons in the Time Reminder window may vary depending on the provider. Choosing the exit game option may result in some providers logging players out of the TopBetHub site entirely.
Time reminder notifications for game providers
Session duration limit
Residents of Sweden have the option to set a session duration limit in addition to other limits offered by TopBetHub. This allows you to control the time spent gaming and offers the option to set a daily, weekly, and monthly limit.
Self-assessment test
If you are concerned about gambling problems or suspect that you are already experiencing them, try our Self-Assessment Test. The test results will help you understand your gaming habits and address potential gambling issues. If the test results concern you, consider activating a time limit on your account or contact Customer Support for further assistance and advice.
Ensure safety
If you, as an adult, share your computer with minors, take necessary precautions to protect usernames, passwords, and bank account information. There is software available that can assist with this - like NetNanny. Still have questions? Contact Customer Support at support-pl@topbethub.com; our esteemed staff will certainly assist you.
18+
Opening an gaming on the TopBetHub site by individuals under 18 years of age is unlawful. The company reserves the right to request confirmation of age and to suspend the account pending verification.
Support and play responsibly
If you suspect that your close friend or relative has a gambling problem, please contact our support department. Our experienced team will help both you and the person you are concerned about get back on track.
Similarly, if you are concerned about yourself, do not yet have an account on our site, and wish to distance yourself from gambling, please contact our support department for assistance and advice.
Independent organizations
Here you will find contact information for organizations that help players, individuals addicted to gambling, and their families and friends.
HAZARDZIŚCI Portal
Website: http://www.hazardzisci.org/
AKMED - Counseling Center
Non-Public Healthcare Facility
00-641 Warsaw, ul. Mokotowska 6a, II floor
Website: http://www.akmed.waw.pl/hazard.htm
Phone: (prefix-22) 813 90 40, 825 33 33, 855 50 55
NATIONAL SERVICE of the Anonymous Gamblers Community
http://www.anonimowihazardzisci.org/
Contact:
szczecin@anonimowihazardzisci.org
warszawa@anonimowihazardzisci.org
poznan@anonimowihazardzisci.org
Meeting addresses in Poland
Warsaw:
- Saturday at 3 PM ul. Zgierska 18a
- Tuesday at 6 PM ul. Dzielna 7
- Thursday at 7 PM ul. Dominikańska 2 (Dominican Monastery - Poziomka Hall)
Gdansk:
- Friday at 6 PM ul. Zakopiańska 37 (entrance from ul. Kartuska 57)
Poznan:
- Tuesday at 5 PM ul. Marcinkowskiego 24
- Sunday at 5 PM ul. Marcinkowskiego 24 ("Sława" group)
Wroclaw:
- Monday at 5:30 PM ul. Jedności Narodowej 181\1
Szczecin:
- Tuesday at 5:30 PM ul. Ostrowska 7
Zielona Gora:
- Sunday at 3 PM ul. Sienkiewicza 10
Bydgoszcz:
- Friday at 6 PM ul.11 Listopada 13 Abstinent Club
GamCare
Website: www.gamcare.org.uk
Email: info@gamcare.org.uk
Phone: (+44) 808 802 0133
Gordonhouse
Website: www.gordonmoody.org.uk / www.gamblingtherapy.org
Email: help@gordonmoody.org.uk / https://www.gamblingtherapy.org/about-us/contact-us/
Phone: (+44) 01384 241292